Quality Evaluation of Advising Services for Medical Students and Identifying Opportunities for Enhancement

Document Type : Original Article

Authors

1 Department of Community Medicine, Faculty of Medicine, Mashhad University of Medical Sciences, Mashhad, Iran

2 School of Medicine, Mashhad University of Medical Sciences, Mashhad, Iran

3 Research Council of Amir Al-Momenin Hospital, Semnan University of Medical Sciences, Semnan, Iran

Abstract

Background: The demanding academic and professional environment faced by medical students renders them susceptible to mental health challenges. Tailored academic advising (AA) services are crucial in catering to the distinct requirements of medical students. This study evaluates the quality of AA from the perspective of medical students and proposes improvements in the AA approach.
Method: The study comprised 250 pre-clinical year students from Mashhad Medical School. A valid AA quality evaluation questionnaire was used to measure students' perception and attitude towards AA, to evaluate the performance of students and advisors, and factors affecting its quality. Chi-square, t-test, ANOVA, and logistic regression were used for data analysis.
Results: Although a majority of medical students exhibited a favorable disposition towards AA, 37% acknowledged never utilizing the AA, with only 10.4% engaging in regular consultations. The satisfaction rate with AA stood at 47%. Obstacles concerning advisor performance were identified as more prevalent reasons for student discontent, including deficiencies in advisory skills, unfamiliarity with educational protocols, low time, and low motivation. Alongside academic concerns, 36% of students sought advice for psychological issues. Logistic regression analysis showed that counselors' performance, students' knowledge, and students' positive attitudes increased the rate of students using AA.
Conclusion: Enhancing AA services necessitates augmenting students' awareness regarding the available support mechanisms and upgrading the skills and commitment levels of advisors. While faculty advisors play a pivotal role in career progression, the efficiency of AA services could be heightened by incorporating an assistant psychologist alongside specialized training for faculty advisors.

Keywords

Main Subjects


  1. McGill CM. The professionalization of academic advising: A structured literature review. NACADA Journal. 2019; 39(1):89-100.
  2. Larson J, Johnson A, Aiken-Wisniewski SA, Barkemeyer J. What is academic advising? An application of analytic induction. NACADA Journal. 2018; 38(2):81-93.
  3. Loucif S, Gassoumi L, Negreiros J. Considering students’ abilities in the academic advising process. Education Sciences. 2020;10(9):254.
  4. Alvarado AR, Olson AB. Examining the relationship between college advising and student outputs: A content analysis of the NACADA Journal. NACADA Journal. 2020;40(2):49-62.
  5. McGill CM. Toward a substantive theory of the academic advising process: A grounded theory. The Journal of the National Academic Advising Association. 2021;41(1):94-105.
  6. Chan ZC, Chan HY, Chow HC, Choy SN, Ng KY, Wong KY, et al. Academic advising in undergraduate education: A systematic review. Nurse education today. 2019;75:58-74.
  7. Shakurnia AH, Asadollahi P, Elhampour H, Khodadadi A. Present and desired status of student counseling in opinions of AJUMS. Jundishapur Scientific Medical Journal. 2011;10(5):469-79.
  8. Wilson FR, Pan W, Schumsky DA. Recalculation of the critical values for Lawshe’s content validity ratio. Measurement and evaluation in counseling and development. 2012;45(3):197-210.
  9. Ghaderi I, Manji F, Park YS, Juul D, Ott M, Harris I, et al. Technical skills assessment toolbox: a review using the unitary framework of validity. Annals of surgery. 2015;261(2):251-62.
  10. Jabari N, Shikhi N, Sofyan K. the viewpoint of paramedical students about advisors’ performance of Urmia University of medical sciences. Nursing and Midwifery Journal. 2014;12(6):420-6.
  11. Fallatah HI, Soo Park Y, Farsi J, Tekian A. Mentoring clinical-year medical students: factors contributing to effective mentoring. Journal of medical education and curricular development. 2018; 5:2382120518757717.
  12. AYDIN YÇ, Güneri OY, Esra ER, YILDIRIM FB. The views of undergraduate students and academic advisors on the academic advising process. Yükseköğretim Dergisi. 2019;9(2):139-48.
  13. Fischbein R, Bonfine N. Pharmacy and medical students’ mental health symptoms, experiences, attitudes and help-seeking behaviors. American journal of pharmaceutical education. 2019;83(10):7558.
  14. Macaulay W, Mellman LA, Quest DO, Nichols GL, Haddad Jr J, Puchner PJ. The advisory dean program: a personalized approach to academic and career advising for medical students. Academic Medicine. 2007;82(7):718-22.
  15. Royce CS, Everett EN, Craig LB, Fleming A, Forstein DA, Graziano SC, et al. To the point: advising students applying to obstetrics and gynecology residency in 2020 and beyond. American Journal of Obstetrics and Gynecology. 2021;224(2):148-57.