Document Type : Original Article
Authors
1 Mashad University of Medical scinces
2 Mashad University of Medical Sciences
Abstract
Keywords
Introduction
Higher education institutions are important elements for society development. To achieve the desired results, one of the most important issues that should be considered is educational quality. The quality of these organizations is increasingly influenced by factors inside and outside the institution. Despite advances in the field of education, yet general agreement on how to manage the quality of education has not been reached.(1, 2) Functions of the higher education institutions management are as follows. a) Planning; b) Organizing; c) Directing; d) Monitoring and Evaluation (3). Among these, monitoring and evaluation play crucial roles. The evaluation is a process to improve the quality of the education using the collection and judgment of data.
Growing needs of experts and a growing number of students have high lightened the importance of the quality of education.(4) In recent years, many researchers have conducted studies in this field. In this regard, an appropriate evaluation that leads to accurate judgment is of specific importance. (5) Each evaluation program consists of systematic data collection, observation, analysis, and finally summarizing all the information to judge and to determine the quality of the educational system. However, in a traditional approach, changes within or outside the organization, might challenge the evaluation process. (6)
Conventional models of evaluation for higher education institutions, include assessment of the content, data and process evaluation, and outcome evaluation.(7, 8) The evaluation of the department of Microbiology and Virology, Mashhad University of Medical Sciences was conducted based on this common pattern for evaluation (9, 10). We hope this process assess the efficacy of educational programs provided at the Department of Microbiology and Virology to estimate and address the limitations and strengths. The ultimate aim is to promote the quality of the education in the field of microbiology for medical students as well as postgraduate students.
Methods:
This study was conducted in the Department of Microbiology and Virology, Mashhad University of Medical Sciences during 2012. The data collection tool was a questionnaire. Through this descriptive cross-sectional study, the efficacy of provided education was assessed in 8 fields; “the mission and objectives", "training", "faculty", "student", "teaching and learning strategies", "educational and research facilities," "dissertation", and "graduates". The study population consisted of the head of the department, evaluation team, 9 faculty members in the department, the PhD and M.Sc. students together with the undergraduate students (such as medical students, dentistry, pharmacy and paramedical students),and also some of alumni. These questions were presented separately to these groups. This questionnaire was based on a 3-point Likert scale. The questionnaire had been previously assessed and confirmed in terms of validity and reliability (Cronbach's alpha= 0.85). Finally descriptive statistics were calculated using SPSS. Educational evaluation results were analyzed based on SWOTS (strengths, weaknesses, opportunity, and threats) method.
Results
Findings based on the degree of desirability of the 8 fields were as follows:
Table 1: The degree of desirability in Mission, goals, organization field
Desirability % |
Maximum score |
score |
Criteria |
56.25% |
16 |
9 |
Mission, goals |
73.33% |
30 |
22 |
Head of the department |
66.66% |
9 |
6 |
Program to develop courses and educational fields |
30% |
10 |
3 |
Resource development |
75% |
8 |
6 |
Regulations and rules |
87.5% |
8 |
7 |
Faculty members participation in educational planning |
20% |
10 |
2 |
Financial resources |
57.14% |
14 |
8 |
Activities outside the university |
60% |
105 |
63 |
Sum |
Table 2 : The degree of desirability in Courses and curricula field
Desirability percent |
Maximum score |
score |
Criteria |
75% |
12 |
9 |
Curriculua and educational goals |
42.85% |
14 |
6 |
Fields of study and faculty member expertise |
40% |
10 |
4 |
Need to revise the curriculum and course |
52.77% |
36 |
19 |
Sum |
Table 3: The degree of desirability infaculty members field
Desirability percent |
Maximum score |
score |
Criteria |
80% |
10 |
8 |
The number of faculty members |
87.5% |
10 |
8.75 |
Educational activities of faculty members |
91.66% |
12 |
11 |
Research activities of faculty members |
87.5% |
8 |
7 |
Executive activities of faculty members |
40% |
10 |
4 |
Academic level of faculty members |
77.5% |
50 |
38.75% |
Sum |
Table 4: The degree of desirability instudent’s field
Desirability percent |
Maximum score |
score |
Criteria |
81.25% |
16 |
13 |
Admitting process and student development |
44.44% |
9 |
4 |
The number and distribution of students |
75% |
10 |
7.5 |
Student participation in educational planning |
100% |
12 |
12 |
Student interaction with faculty members |
11.11% |
9 |
1 |
Students' awareness and interest in the field of study |
58.33% |
24 |
14 |
Viewpoint of students about the department |
87.5% |
10 |
8.75 |
Research activities of the students |
66.94% |
90 |
60.25 |
sum |
Table 5: The degree of desirability inteaching / learning strategies field
Desirability % |
Maximum score |
score |
Criteria |
65% |
20 |
13 |
Models and teaching methods |
80% |
15 |
12 |
Resources and training tools |
73.33% |
15 |
11 |
Assessment of Educational Progress |
60% |
15 |
9 |
Feedback from previous evaluations |
69.23% |
65 |
45 |
sum |
Field 6: The degree of desirability inEducational facilities field
Desirability % |
Maximum score |
score |
Criteria |
40% |
10 |
4 |
Educational and administrative spaces |
16.66% |
12 |
2 |
Library and IT unit |
41.66% |
12 |
5 |
Computer facilities and services |
53.33% |
15 |
8 |
Workshops and laboratories |
40% |
15 |
6 |
Audio-visual facilities |
39.06% |
64 |
25 |
sum |
Field 7: The degree of desirability inThesis, Sabbaticals, seminars field
Desirability % |
Maximum score |
score |
Criteria |
94.44% |
18 |
17 |
Quality of thesis and dissertations |
46.66% |
15 |
7 |
Seminars held by the department |
50% |
12 |
6 |
Research contracts |
66.66% |
45 |
30 |
sum |
Field 8: The degree of desirability in alumni field
Desirability % |
Maximum score |
score |
Criteria |
50% |
12 |
6 |
Postgraduate education |
16.66% |
18 |
3 |
Communication with graduates after graduation |
66.66% |
9 |
6 |
Scientific articles and books by the Alumni |
100% |
9 |
9 |
Alumni careers and job opportunity |
55.55% |
9 |
5 |
Capabilities of graduates |
50.87% |
57 |
29 |
sum |
Discussion
Regarding the mission and goals of the department as the first evaluated field, the status of the department is appropriate. However, the department score was unfavorable in some cases such as training manual for new students. As a guideline to give an overall view of the course at the beginning of the course increases students' learning efficiency, it is necessary to properly develop such guidelines. In most cases the score of management was favorable except for the participation of students in educational planning. The department situation to attract foreign students is unacceptable. This can be improved by planning in international unit of the university and reduction of administrative and bureaucratic procedures. Unfortunately, the criteria for department status in terms of physical resources and facilities were not acceptable. Also the department did not succeed to obtain resources outside the university. This can be improved by reducing the bureaucracy and expanding relationships with industry and the private sector. It seems that there is no programmed schedule for taking sabbaticals by faculty members. Considering the rapid growth of science, the need for taking sabbatical courses and expanding the relationship with other academic centers has been increased.
Regarding the field of curricula and courses, the overall condition is moderate. The Non-Core courses were not offered by the department. The current educational program is too rigid though the university can offer up to 10% of each curriculum as non- core courses and be more flexible. This potential should be activated and universities should provide Non-Core Courses based on their ability and capacity.
The status of the department in the field of faculty members and educational and research activities was appropriate. Department has repeatedly won awards because of research activities. However, the department failed to admit guest researchers from other universities. This can be improved by facilitating the process at faculty and university levels.
In the field of students, the department had a relatively good condition in most areas. However, the number of postgraduate students was not consistent with the educational facilities. This deficiency can be overcome with additional resources as the number of students increasing. The department also failed to involve the students in educational planning.
In the fifth field, teaching and learning strategies were evaluated. Learning output is still assessed by the traditional method of taking test in the end of semester in the department so new and appropriate plans for students' evaluation are needed. Moreover, the exam results were not finally analyzed.
There are many deficiencies and defects in the field of educational facilities, Physical facilities, and equipment as well as the space which needs to be expanded. Special programs and mechanisms should be considered to renovate laboratory equipment and facilities.
More attention should be paid to the theses and dissertations and research contracts with relevant organizations should be facilitated. Sabbatical courses must be encouraged to develop the relationship with other research centers.
In the field of graduates, although continuing education programs are held regularly for graduates, the communication with alumni should be increased furthermore. Fortunately, scientific works and future career of the graduates were acceptable
However, the overall score is satisfactory in these departments (310 points out of 512). But more emphasis should be put on the limitations as the results of any evaluation can help to resolve the failures (11, 12) .
According to this study, the following recommendations at the department, faculty and university levels are provided to improve the educational quality of the department.
The department must provide the booklet or educational manuals for new students and the students should be involved in educational planning furthermore. Also annual meetings with alumni and maintaining effective communication with them should be considered. Also the department should plan to offer non core courses. The faculty should provide opportunities for students to get familiar with industries and markets for their future career. The faculty members should use new methods to evaluate the students. The university should extend sabbaticals and increase communication with other universities within and outside the country. Meanwhile improving facilities, including physical environment, expert personnel,and equipment should be considered. The university should also develop international relations with higher education institutions in other countries in order to attract foreign students. Open communication with industry and research institutions to attract funding from the private sector, is also critical for higher education development. And finally the curricula should be regularly revised by expert committees.
Renewing the facilities and equipment, more effective contact with graduates and a revised curriculum should be considered. These programs may lead to an upper grade in later evaluations.
Acknowledgment:
We would like to thank all dear faculty members and students who helped and sincerely supported us during this study.